Stanowisko: Collection Specialist with Spanish

Responsibilities:

 

• Contacting customers to collect money based on ageing focused on selected accounts
• Maintain customer contact notes and other relevant activity
• Maintain accurate records for customer payment status
• Customer account reconciliations
• Review and send periodic Customer Statements
• Action Customer Statements feedback together with AR team
• Provide feedback to AR team on payments allocation
• Work with internal stakeholders to resolve issues
• Support maintenance and updating of process documentation

Requirements:

 

• Knowledge of English language level B2
• Knowledge of Spanish language level B1
• Excellent customer service skills
• Experience in working with MS Office applications (Excel, Word)
• Analytical and problem-solving skills
• Experience in Finance/Accounting – nice to have

Our Client offers:

 

• Employment contract
• Attractive salary
• Work in multicultural environment
• Benefits: e.g. private medical care, life insurance
• Employee training