Stanowisko: Cash Collection Specialist with French

Data publikacji: 2018-06-08

Cash Collection Specialist with French

Miejsce pracy: Kraków


  • Contacting customers to collect money based on ageing focused on selected accounts
  • Maintain customer contact notes and other relevant activity
  • Maintain accurate records for customer payment status
  • Customer account reconciliations
  • Review and send periodic Customer Statements
  • Action Customer Statements feedback together with AR team
  • Give feedback to AR team on bad debts and debt write-offs
  • Provide feedback to AR team on payments allocation
  • Close cooperation with AR team in any other customer related topic
  • Close cooperation with Credit Management teams on credit limits management
  • Work with internal stakeholders (Operations, Sales, Local Finance, GBS, Customer Service, etc.) to resolve issues
  • Work with O2C manager for process improvements initiatives
  • Escalate issues and disputes as appropriate
  • Support maintenance and updating of process documentation


  • Knowledge of French language level B2
  • English with minimal good reading and speaking skills (B1)
  • Excellent customer service skills
  • Experience in working with MS Office applications (Excel, Word)
  • Analytical and problem-solving skills
  • Experience in Finance/Accounting – nice to have
Our Client offers:
  • Employment contract
  • Attractive salary
  • Work in multicultural environment
  • Benefits: e.g. private medical care, life insurance
  • Employee training
People interested in the above proposal are kindly requested to send their CV.
We kindly inform, that we will be contacting only selected candidates.